CARRYPAIR / CUSTOMER CARE
Payment methods
The payment options available for your order are displayed at checkout. Availability can vary by destination, currency and payment provider.
Opening offer & creator codes
Our opening offer takes 20% off all products automatically. The current product price already includes this discount. Eligible creator coupon codes can be combined with the opening offer; enter your code at checkout and review the updated total before paying. Each code’s discount and any additional conditions are shown with that code.
Before you pay
-
Check the item, size, color, shipping address and order total.
-
Select one of the payment methods offered for your order.
-
Follow the instructions shown at checkout or on the payment provider’s page.
-
Keep your order number and payment confirmation for your records.
Card or payment-provider checkout
If a card or a service such as PayPal is offered, complete payment through the checkout presented to you. Review the amount and merchant details before confirming.
Other payment instructions
If a bank-transfer or other manual payment option is offered, use the payment details shown for your order. Contact us if instructions are unclear or a request does not match your order. Please do not send a second payment while the first payment’s status is uncertain.
A declined or pending payment
Check the status with your payment provider and in My Orders. For help, send your order number and a description of the issue through Contact Us. Do not send your full card number, security code or account password.
For questions or order support, email carrypair@gmail.com.
