Customs & Taxes

CARRYPAIR / CUSTOMER CARE

Customs & taxes

Please review the tax, duty and shipping information presented for your order before completing payment.

Check your order details

If it is unclear whether a quoted total includes destination charges, contact CarryPair with your delivery country and the product links before ordering.

If you receive a notice

If a carrier or customs office requests information or payment for your shipment, send us your order number and a copy of the notice with unnecessary personal details covered. We can review the notice with you and help clarify the next steps.

Please use the official carrier or customs contact details when checking a notice. Any assistance or proposed arrangement will be confirmed for your specific order.

Contact customer care →

For questions or order support, email carrypair@gmail.com.